A front deskthat neversleeps
We help orthodontic practices save time, recover missed opportunities, and turn more potential patients into booked consultations, all through one complete system.
Smile Scale Front Desk
Your front desk, explained in two minutes.
What we do for an orthodontic practice, in plain English.
What we do
Three jobs, one front desk
No ten-module package. Three things, and all three get counted at the end of the month.
Do you take my insurance?
We do. Want a consultation on Tuesday?
Consultation bookedWe answer your phone
Day, night, weekends. Anything clinical goes to your team.
After the consultation, no start yet
- Follow-up 1Text
- Follow-up 2Email
- Follow-up 3Text
- Follow-up 4Email
We chase the people who left
Four follow-ups after a consultation, plus reminders before every visit.
We show you what it earned
One page a month, with names on it. If the month was weak, it says so.
Hello there!
We keep the front desk of an orthodontic practice answered, followed up and accounted for, every hour of every day.
Our process, explained
Here’s how it works
We build the website
Your practice, your treatments, your photos. Built to turn a visitor into a booked consultation.
The front desk runs free
Thirty days at no cost, counted from the day it goes live. The receptionist, the follow-up and the reminders run. Your team updates the app after each consultation.
Before day 31 you see it
One page with a named list of the people it caught, and what that is worth against your own case value. Then you decide, before the first monthly payment.
Why this leaks money
The cases you lose are the calls you never hear
We have no client testimonials to show you yet, so here is the next best thing: the numbers this is built on. Every one of them is published and linked.
33%
of calls to a dental office go unanswered during busy hours. That is one caller in three.
Source: DenteMax, 202521×
more likely to qualify an enquiry answered within five minutes instead of thirty.
Source: MIT lead response study68.3%
average orthodontic case acceptance in 2025. Roughly a third of consultations never start treatment.
Source: Planet DDS 2026 outlookThe part that matters
By day 30 you get a number, not a pitch.
One page, same day every month. What came in, what the system caught and what that is worth against your own case value.
- DemandCalls, web forms and after-hours enquiries
- CaughtAnswered or texted back, every name listed
- ChairsConsultations booked, confirmed and missed
- ReputationReview requests, new reviews, plans followed up
The bottom line
- Consultations from what it caught
- Your case acceptance
- Your average case value
What it was worth
In dollars. An estimate, marked as one.
We guarantee the system runs and that you see the numbers. We do not guarantee results. Anyone who does is guessing.
Pricing
Fixed price, first month on us
$500
A custom practice website, not a template with your logo dropped in. Yours to keep whatever you decide about the rest.
$1,000/mo
The whole front desk, running every day. Competing AI receptionists start at around $400 a month and stop at answering the phone.
First 30 days free · no fixed-term contract
Book free discovery call(opens the booking calendar in a new tab)What’s included
- AI receptionist answering 24/7, including nights and weekends
- Missed-call text back in about a minute
- Web enquiries answered within five minutes
- Your own tracked phone number
- Follow-up on treatment plans that never started
- Confirmation plus 48-hour and 2-hour reminders
- Instant alert when a slot frees up, reopened for online booking
- Review requests after a visit
- A one-off reactivation campaign at launch
- Dashboard you can open any day, refreshed every morning
- Monthly report with a named list
- No fixed-term contract, cancel any month
The receptionist, the tracked number and the messaging costs are all inside the monthly price. Nothing is billed on top.
FAQ
Your questions, answered
Have more questions?Book a free discovery call
Or email us at [email protected]
It picks up when your desk cannot get to the phone and every hour you are closed. It handles opening hours, location, parking, which insurance plans you take and a ballpark price, and it books consultations straight into the calendar. Anything clinical, unusual or urgent is passed straight to your team with the caller's name and number. It does not attempt to answer treatment questions.
No. The system works with a name, a phone number, an email and an appointment time. It does not hold clinical notes and it does not write into Cloud 9, Dolphin or Ortho2. That is a deliberate limit, and we would rather tell you about it now than surprise you later.
The receptionist introduces itself as a virtual assistant for your practice. We do not pretend it is a person. If a caller asks for one, it takes a message and flags it for your team to call back.
We start on the day you sign. US carrier registration for business texting goes in first, because it is the one step outside our hands and takes anywhere from a few business days to about three weeks. Your website and the front desk are built while it is reviewed. Your free 30 days start when the front desk goes live, not before.
Before day 31 you get the first monthly report, with a named list of the people the system caught and what that is worth against your own average case value, and we go through it with you on a short call. If it is not worth $1,000 a month to you, you say so and we switch it off before the first monthly payment. There is no fixed term and no cancellation fee.
No, and be careful with anyone who does. What we guarantee is that the system runs, that every enquiry is measured, and that you see the numbers each month whether they flatter us or not.
15 minutes, no slide deck
Let’s talk
A short call with Vojta. We ask how enquiries reach you today, how many appointments fall through in a typical month, and what a case is worth to you. If the numbers do not justify it, we will say so on the call.
Vojta KorenekTalks to your practice
Martin VaculikBuilds and runs the systemNo invented case studies. The front desk runs for thirty days before you pay a cent for it.